Experience

Media Shield

Tech Specialist (Remote, U.S.-based)

Oct 2024 to Present · 1 yr 2 mo

In this role, I wear a lot of hats and handle a wide range of technical tasks to support our software development and improve client operations:

• Product development: helping develop, test, and improve our core software.
• Automation and web design: building websites, designing backend workflows, setting up automated systems, and configuring AI agents.
• Technical support: troubleshooting complex tech issues for clients and creating video tutorials to help them use the software.
• Marketing and media: running Meta ad campaigns, creating graphic designs for social media, and editing video content.

V Center Hotel

Receptionist

Feb 2024 to Jun 2024 · 5 mo

Upon graduating from university, I took a quick five-month role at a local four-star hotel. With my wedding right around the corner, my main goal was simply to work hard, save up money for the big day, and put my multilingual skills to immediate practical use.

• Guest services: welcoming guests, managing check-ins and check-outs, and handling daily front-desk operations.
• Multilingual support: assisting international guests by utilizing my skills in Arabic, Turkish, and English.
• Problem solving: handling guest requests and resolving front-office issues quickly to ensure a great customer experience.

Çolakoğlu Makina

Engineering Intern

Oct 2023 to Dec 2023 · 3 mo · Arsin, Trabzon

Completed a hands-on manufacturing internship that broadened my engineering perspective beyond the classroom:

• Utilized CAD software to generate technical drawings and designs ready for production.
• Gained direct engineering knowledge in manufacturing areas such as welding and additive manufacturing.
• Applied quality control procedures directly to manufacturing lines to ensure products met strict industry standards.
• Developed crucial soft skills in time management, problem-solving, and team dynamics.

Hekimoğlu Döküm

Engineering Intern

Jul 2023 to Sep 2023 · 3 mo · Maçka, Trabzon

Gained practical experience in metal casting and industrial foundry processes:

• Experienced multiple stages of metal casting operations and learned industrial molding processes.
• Assisted in the design and verification of machine components, contributing directly to the design team.
• Executed detailed quality control and product inspection methods.
• Analyzed casting line efficiencies and provided process improvement recommendations.
• Completed occupational health and safety (OHS) training, strictly adhering to safety protocols in a heavy industrial environment.

Vazelon Tour International

Tour Guide

May 2021 to Oct 2022 · 1 yr 6 mo · Ortahisar, Trabzon

Because Trabzon is a famous coastal tourism destination in Turkey, I utilized my multiple languages to work as a guide:

• Managed day trips and group tours, guiding international tourists through Trabzon's most famous historic and tourist landmarks.
• Successfully communicated across cultures by utilizing my fluency in Arabic, English, and Turkish.
• Managed full tour schedules and programs while keeping customer satisfaction and communication at the forefront.

Karadeniz Technical University (KTU)

Bachelor of Engineering, Metallurgical and Materials Engineering

Sep 2019 to Feb 2024 · 4 yr 6 mo · Trabzon, Turkey

• Credential evaluation: U.S. degree equivalency verified by World Education Services (WES).